We will provide detailed information on how to withdraw from the Temu site.
How to leave the Temu site
You can withdraw from the Temu site in two ways: through the app or through the website.
Unsubscribe through the app 테무 탈퇴
Run the Temu app.
Click the profile icon in the top right.
Click Settings > Account > Cancel Membership.
Select the reason you want to cancel your account and enter your password. 윤과장의 소소한 일상 이야기
Click the [Withdraw Membership] button.
Unsubscribe through the website
Go to the Temu website.
Click the login button at the top right.
After logging in, click the profile icon.
Click Settings > Account > Cancel Membership.
Select the reason you want to cancel your account and enter your password.
Click the [Withdraw Membership] button.
For both methods, you must enter your password to complete withdrawal. If you have forgotten your password, you can reset your password by clicking [Forgot Password] on the homepage.
Things to keep in mind when leaving the Temu site
After withdrawal, you will not be able to use any services provided by the Temu site.
Before withdrawal, you must use any points or discount coupons you have on the Temu site.
Even after withdrawal, personal information will be stored for 3 months and then deleted.
Processing of personal information after leaving the Temu site
Even after leaving the Temu site, a member’s personal information will be stored for 3 months. This is to prepare in case a member reverses his/her intention to withdraw in the future. Personal information will be destroyed after 3 months.
The Temu site is doing its best to safely protect members’ personal information. The method of destroying personal information is as follows.
Personal information printed on paper is shredded with a shredder.
Personal information stored in electronic form is safely deleted.
FAQ on how to leave the Temu site
Q. What happens to points or discount coupons after withdrawal?
A. After withdrawal, you will not be able to use any services provided by the Temu site, so if you do not use points or discount coupons, they will be forfeited. Be sure to use points or discount coupons before canceling your membership.
Q. They say that my personal information will be kept even after I withdraw my membership. How can I check this?
A. Personal information will be stored for 3 months even after you leave the Temu site, and will then be destroyed. To check whether your personal information will be destroyed, please contact Temu Customer Center.
Q. Can I cancel my withdrawal?
A. After withdrawal, you cannot use any services provided by the Temu site, so withdrawal cannot be canceled. If you change your intention to withdraw, please register as a new member.
Above, we have provided detailed information on how to withdraw from the Temu site. I hope you find this helpful.